CONTINUOUS IMPROVEMENT TOWARD EXCELLENCE AND SATISFACTION

Over 44 years of respecting our customers and responding to their needs.

ASWO was born out of founders Astrid and Karl-Börris Aschitsch's difficulty in finding the spare parts they needed for their radio and television repair shop.

 

Committed to Customer Satisfaction

When they made the decision to launch their spare parts business in 1974, they asked themselves two simple questions: if they were customers, what would they be looking for and how would they like to be treated ?

The company's commitment to answering those questions as well as it can has taken ASWO from small shop premises to tens of thousands of square metres in warehouse space and millions of spare parts and accessories for household appliances, serving 35 countries throughout Europe. As ASWO continues to grow, its dedication to customer satisfaction remains as strong as ever.

  • 1968

    Astrid and Karl-Börris Aschitsch open their radio and TV shop and repair service.

  • 1974

    After 6 years of activity, Astrid and Karl-Börris Aschitsch decide to address the problem of spare parts availability which was limiting their ability to deliver excellent customer service.
    This is how ASWO was founded.

  • 1980

    ASWO moves its offices to a former grocery store at Eime.

  • 1982

    ASWO opens its first subsidiaries in Austria (Vienna) and in The Netherlands (Hengelo).

  • 1984

    After many extensions and reorganisations ASWO outgrows its first building at Unter den Tannen in Eime and ASWO moves into a new building at Schachtweg (also in Eime) tripling its storage capacity.

  • 1987

    ASWO expands activities to the following European countries :
    • 1987 : ASWO France (Paris)
    • 1988 : ASWO Service Belgium (Zoutleeuw)
    • 1988 : ASWO Iceland
    • 1989 : ASWO Greece (Saloniki)
    • 1990 : ASWO Elektronik Service Hungary

    Over the same period ASWO successfully opens franchises in 22 European countries.

  • 1992

    With the European expansion the German building becomes the distribution centre for all ASWO partners. A new logistics hall is built with new conveyor systems.

  • 1999

    ASWO expands activities to the following European countries :
    • 1999 : ASWO Bosnia and Herzegovina
    • 2001 : ASWO Iberica in Spain (Castelldefels)
    • 2001 : ASWO Czech Republic
    • 2001 : ASWO Sweden

  • 2002

    The growth in ASWO’s business requires more space and storage capacity. A new warehouse is built increasing capacity to 9,000 sqm.

  • 2003

    ASWO expands activities to Bulgaria.

  • 2008

    A new warehouse is built, which can also integrate external storage spaces. This new storehouse is finished in 2008 and now offers a total storage capacity of 13,000 sqm with 380,000 storage spaces.

    ASWO expands activities to the following European countries :
    • 2008 : ASWO Norway
    • 2009 : ASWO Serbia
    • 2011 : ASWO Moldova
    • 2014 : ASWO Latvia | ASWO Lithuania

  • 2015

    A fourth warehouse with 7,400 sqm including new logistics is built. At the heart of this new warehouse is an automatically controlled small item storage system.

    ASWO expands activities to the following European countries :
    • 2016 : ASWO UK
    • 2016 : ASWO Ireland
    • 2017 : ASWO Switzerland

  • 2018

    • 22 000 m² of warehouse capacity
    • 10,000 orders processed each day
    • 14 million spare parts listed
    • 94% spare parts availability
    • Presence in 35 countries including subsidiaries and franchises
    • Over 600 employees at ASWO, plus those at franchises
    • Still a family-owned company

  • 2019

    A second European logistics centre of 12,000 sqm is being built in France to support the company's future expansion.